Tillamook Bay Small Business Development Center

Guest Service Gold® prepares individuals for the Certified Guest Service Professional (CGSP®) exam. Recognized worldwide, the CGSP® is the highest acknowledgement of guest service excellence for customer service professionals. The Guest Service Gold program features seven elements: Recovery: Turn it Around, Personalization: Provide and Individualized Experience, Knowledge: Be in the Know, Passion: Inspire Others, Commitment: …